To position Delta as a travel brand for the future, the airline needed an updated digital experience for traveler. The challenge lay in creating an easier, more streamlined experience with a fresh look and feel, while making the most of the existing kiosks’ limitations. Now, not only can users enjoy quicker check-in and easy upgrades, but accessible perks and lush, location-based home screen photography remind them that travel is, once again, enjoyable.
The Delta Kiosk Future Vision is a forward-thinking roadmap for adapting the kiosk experience to emerging technologies. Its ideas were crafted for the multi-device users of the future, to anticipate their needs, provide intelligent interaction, and guide them easily through the airport… and to their destination.